Open Boxes

What is an open box?

An open box is open for all customers to save on postage costs, over multiple days, weeks and restocks.

UK Customers -

Step 1 - when placing your first order enter the code OPENBOX into the discount code section at checkout, this will take your shipping cost to zero and write OPENBOX in your order notes so it is clear for us.

Step 2 - Place as many orders as you like, repeating the same steps as above. YOU MUST write OPENBOX in all of your order notes.

Step 3 - When you are ready for your orders to be shipped please send us an email to hello@tideandmoon.co.uk and we can get your box shipped out.

We will pick your orders and keep it here at the studio for a maximum of 3 months from the date you purchased your first order.

As long as the total of your orders by the time you would like us to ship them are over £60.00 then the shipping will remain free of charge.

If they are under this amount, there will be a £6.00 charge remaining that we will need before shipping.

International customers -

Step 1 - When placing your first order checkout as normal, pay for your order including postage and leave an order note saying OPENBOX so that we know to hold your order.

If you are an international customer, please do not enter the OPENBOX code on your first order you will need to pay shipping on your first order.

Step 2 - For future orders that you would like to add to your open box, please enter the code OPENBOX into the order notes section and use the OPENBOX discount code every time you order so we can ensure we add it to your saved box.

Step 3 - We will keep track of the weight of your order, we are only able to ship 1.8kg internationally so once your order weighs as close to this as possible we will contact you to let you know we will need to ship your order, if we have not contacted you and you would like us to ship your order please email us at hello@tideandmoon.co.uk